Contact us
Choose your preferred method of contact to connect with our Client Services team or explore the answers to our FAQs.
Contact us
Choose your preferred method of contact to connect with our Client Services team or explore the answers to our FAQs.
Email us
Our Client Advisors will be delighted to assist with your questions. Please provide the following information and our Client Advisors will respond to your query as soon as possible
customerfirst@eshofunihome.com
EMAIL US
Our Client Advisors will be delighted to assist with your questions. Please provide the following information and our Client Advisors will respond to your query as soon as possible
POPULAR QUESTIONS
Tracking your Eshofuni Home order is simple! Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email. This email will contain a unique tracking number and a direct link to the shipping carrier’s website. You can use this information to easily monitor the progress of your delivery and get real-time updates on its estimated arrival. If you have any trouble tracking your order, please don’t hesitate to contact us at customerfirst@eshofunihome.com.
We process orders quickly to ensure your items arrive as soon as possible. Because of this, changes can only be made if your order has not yet entered the shipping process. If you need to make a change to your order (such as modifying an item, updating a shipping address, or cancelling the order), please contact our customer service team immediately at customerfirst@eshofunihome.com. Provide your order number and the details of the requested change. We will do our best to accommodate your request, but please understand that once an order has been dispatched, we are unable to make any further modifications.
We want you to be completely satisfied with your Eshofuni Home purchase. If for any reason you’re not, you may return eligible items within 30 days of delivery for a refund or exchange. To be eligible for a return, items must be in their original, unused condition, with all tags and original packaging intact. To initiate a return, please contact our customer service team at customerfirst@eshofunihome.com. We will provide you with clear instructions and guide you through the return process.